Formax is the industry leader in the design, manufacturing and distribution of pressure seal, mailing, data destruction and digital print finishing solutions, and provides sales and service support through a nationwide dealer network. Formax stands behind its equipment and offers the following warranties:
Folders, Pressure Sealers, Inserters, ColorMax, Cutters, Joggers, Signers, Bursters
- 90 day warranty on parts and labor
- 90 day warranty on parts (drop shipped equipment only)
Shredders
- Lifetime limited warranty on Deskside and Office cutting heads
- Lifetime limited warranty on Industrial cutting heads (parts only)
- 1-year warranty on High Security and Specialty cutting heads
- 1-year warranty on all other parts
Formax agrees to repair or replace, at its option, any defective part or component covered by this warranty, provided there was no abuse and we first receive written notice of a defect within the applicable warranty period. Wearable parts are not covered under warranty. This warranty extends only to the original purchaser and does not include labor or the payment of any labor charges or incidental or consequential expenses.
Warranty claims must be submitted with a replacement part order. All parts are shipped FOB Dover, NH.
What Our Experts Think
- Efficient Shredding: Handles up to 24 sheets per pass, ideal for small to medium office environments.
- Reliable Durability: Features a powerful continuous-duty motor and high-quality steel blades for consistent performance.
- User-Friendly Operation: Equipped with auto-start/stop, reverse mode for clearing jams, and LED indicators for status updates.
- Spacious Waste Bin: Includes a 12.2-gallon bin, reducing the need for frequent emptying.
Q&A
Q: What materials can it shred?
A: The FD 8402SC can shred paper, staples, paper clips, and credit cards.
Q: What is the security level?
A: It provides Level P-2 security, suitable for general office documents.
Q: Does it have overload protection?
A: Yes, it includes overload protection to prevent damage and extend the machine’s lifespan.
Maintenance Tips
- Oil the Cutting Blades: Apply shredder oil regularly to keep blades sharp and functioning efficiently.
- Avoid Overloading: Feed paper stacks within the recommended limits to prevent jams.
- Empty the Waste Bin Frequently: Prevent overfilling to ensure smooth operation and avoid jams.
- Clean Sensors: Wipe down sensors periodically to maintain proper auto-start/stop functionality.
- Inspect for Wear: Regularly check the cutting blades and motor for signs of wear or damage.
